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Frequently Asked Question
How can I change my registered e-mail address?
You can send the request for changing your registered e-mail to “helpdesk.spse@pu.go.id”
How fast can I upload documents onto SPSE ICB?
Bandwidth of internet connections at PU is 1Gbps, which is much faster than typical private internet connection services available in Indonesia
How are my uploaded documents secured from external attacks?
Uploaded documents are automatically encrypted while stored in the system, so
even the tender committee member cannot access your documents systematically until the time of opening bids/proposals as stipulated in bidding documents/request for proposals.
Ministry of Public Works and Housing (PUPR)
also has good information security management system based on the ISO27001:2013 standard, so the Ministry of Public Works and Housing can respond quickly to any security incident.