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Frequently Asked Question
Bagaimana Cara Merubah Jadwal di SPSE ICB?
Perubahan jadwal di SPSE ICB dapat dilakukan oleh Ketua Pokja Pemilihan dengan menggunakan fitur update schedule dan open reschedule (jika diperlukan).
Untuk perubahan jadwal melalui fitur open reschedule harus mendapatkan persetujuan dari Admin LPSE.
Pokja Pemilihan dapat menyamapaikan permohonan persetujuan perubahan jadwal ke Admin LPSE melalui email helpdesk.spse@pu.go.id dengan menyampaikan nama paket, kode tender, matriks perubahan jadwal serta alasan perubahan jadwal.

I have registered as a vendor. However, I did not get email verification. what should I do?Thank you.

Thank you for registering in the SPSE ICB.

To complete your registration, please do the following:

Email copy of your firm's article of incorporation and tax identification document as issued in the country of incorporation to helpdesk.spse@pu.go.id. The document should be in pdf format. The email should have the subject line "SPSE ICB Registration".

Bagaimana cara mereset password Penyedia di SPSE ICB? / How to reset password for vendor?
Untuk melakukan reset password Penyedia, Anda dapat menyampaikan permohonan reset password beserta dokumen pendukung ke alamat email helpdesk.spse@pu.go.id : 
1. Surat permohonan perubahan Reset Password dengan Kop Surat Perusahaan dan bermaterai 10000  di Tanda Tangani Oleh Direktur/Direksi
2. KTP direksi/direktur/pemilik perusahaan/pejabat yang berwenang di perusahaan 
3. NPWP Perusahaan 
4. SIUP/SIUJK/NIB/Ijin untuk menjalankan kegiatan/usaha sesuai Bidangnya dan ketentuan perundangan yang berlaku
5. Akta pendirian perusahaan, serta akta perubahan terakhir (jika ada)
6. Profile Perusahaan (khusus foreign vendor)

Permohonan reset password harus disampaikan dengan menggunakan email yang telah terdaftar.


To reset the Provider's password, you can submit a password reset request along with supporting documents to the email address helpdesk.spse@pu.go.id:
1. Application letter for Reset Password change with Company Letterhead and stamped 10000 signed by the Director/Director
2. ID card of the directors/directors/company owners/authorized officials in the company
3. Tax ID
4. SIUP/SIUJK/NIB/Permit to carry out activities/business according to the field and the provisions of the applicable laws
5. Deed of establishment of the company, as well as deed of latest amendment (if any)
6. Company Profile (foreign vendors only)

The password reset request must be submitted using the registered email.
How can I change my registered e-mail address?

Untuk merubah email di SPSE ICB Anda dapat menyampaikan permohonan perubahan email beserta dokumen pendukung ke alamat email helpdesk.spse@pu.go.id : 

1. Surat permohonan perubahan email dengan Kop Surat Perusahaan dan bermaterai 10000  di Tanda Tangani Oleh Direktur/Direksi

2. KTP direksi/direktur/pemilik perusahaan/pejabat yang berwenang di perusahaan 

3. NPWP Perusahaan 

4. SIUP/SIUJK/NIB/Ijin untuk menjalankan kegiatan/usaha sesuai Bidangnya dan ketentuan perundangan yang berlaku

5. Akta pendirian perusahaan, serta akta perubahan terakhir (jika ada)

6. Profile Perusahaan (khusus foreign vendor)

 

 

To change email at SPSE ICB, you can submit a change emailrequest along with supporting documents to the email address helpdesk.spse@pu.go.id:

1. Application letter for change email with Company Letterhead and stamped 10000 signed by the Director/Director

2. ID card of the directors/directors/company owners/authorized officials in the company

3. Tax ID

4. SIUP/SIUJK/NIB/Permit to carry out activities/business according to the field and the provisions of the applicable laws

5. Deed of establishment of the company, as well as deed of latest amendment (if any)

6. Company Profile (foreign vendors only)

 

How fast can I upload documents onto SPSE ICB?
Bandwidth of internet connections at PU is 1Gbps, which is much faster than typical private internet connection services available in Indonesia
How are my uploaded documents secured from external attacks?